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Pair Rear Shock Absorber Struts w/Electric Fit for Audi Q5 SQ5 2009-2017
Shipping Policy
Our goal is to offer you the best customer experience, no matter where you live. Every day, we deliver to thousands of customers across the world, ensuring that we provide the highest levels of responsiveness to you at all times.
Shipping:
#️⃣Free Shipping in the US.
Countries outside the United States: Flat shipping fee based on order total price.
- Shipping logistics providers: DHL, UPS, FedEx, and so on ...
- Processing time: All orders are shipped out within 48 hours of purchase. *Business Days Only
- Delivery Estimates: Within 2-8 Business days.
#️⃣Shipping to Mexico：
- Shipping logistics providers: DHL, UPS, FedEx, and so on ...
- Processing time: All orders are shipped out within 48 hours of purchase. *Business Days Only
- Delivery Estimates: Within 2-8 Business days.
Flat shipping fee based on order total price：
- Total price < $500, the shipping fee is $128
- Total price=$501~$1000, the shipping fee is 199
- Total price=$1001~$1500, the shipping fee is $299
- Total price=$1501~$2500, the shipping fee is $399
- Total price=$2501~$3500, the shipping fee is $499
- Total price=$3501~$15010, the shipping fee is $699
- Total price > $15010, the shipping fee is $999
#️⃣Shipping to Canada：
- Shipping logistics providers: DHL, UPS, FedEx, and so on ...
- Processing time: All orders are shipped out within 48 hours of purchase. *Business Days Only
- Delivery Estimates: Within 2-8 Business days.
Flat shipping fee based on order total price：
- Total price < CA$500, the shipping fee is CA$ 138
- Total price=CA$501~CA$1000, the shipping fee is CA$ 178
- Total price=CA$1001~CA$1500, the shipping fee is CA$ 276
- Total price=CA$1501~CA$2500, the shipping fee is CA$ 414
- Total price=CA$2501~CA$3500, the shipping fee is CA$ 552
- Total price=CA$3501~CA$4500, the shipping fee is CA$ 690
- Total price=CA$4501~CA$15000, the shipping fee is CA$ 966
- Total price > CA$15000, the shipping fee is CA$1,383.12
#️⃣Shipping costs to countries outside the United States, Canada, and Mexico:
- Total price < $500, the shipping fee is $209
- Total price=$500~$1000, the shipping fee is $299
- Total price=$1000~$1500, the shipping fee is $399
- Total price=$1500~$2500, the shipping fee is $499
- Total price=$2500~$3500, the shipping fee is $599
- Total price=$3500~$5000, the shipping fee is $699
- Total price=$5000~$6000, the shipping fee is $799
- Total price=$6000~$7000, the shipping fee is $899
- Total price=$7000~$8000, the shipping fee is $999
- Total price=$8000~$9000, the shipping fee is $1099
- Total price=$9000~$11000, the shipping fee is $1399
- Total price=$11000~$15000, the shipping fee is $1599
Note:
Please verify you have the correct shipping address on your order before making payment as this is the address we will ship to.
When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when the weather permits.
We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at Luftmeister2022@hotmail.com within 3 business days after receiving shipping.
Orders Tracking：
After your order has been successfully placed, you will receive an Order Acknowledgement email to confirm your order details.Order inquiries can be made at the bottom of the luft-meister.com website.
Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. You can track your items on the carrier's official website 24 hours a day.
Note:
Please note, that international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out.
Shipping internationally does mean that you may be required to pay customs and import taxes.
All international customers are responsible for the customs rates within their own country. For further information, we recommend contacting your local customs office.
Affected by Covid-19, there will be some delays in the delivery.
Payment Policy
PAYMENT METHOD
We accept credit cards, Klarna, and PayPal, as payment methods.
PAYPAL
You can also choose to pay with PayPal. When selecting this option at checkout, you will be directed to the PayPal site to complete your purchase. If the card transaction is approved, you will receive an order confirmation in your email. If the credit card transaction is not approved, your order will be canceled. Please contact your bank or card provider if you have any questions about this.
CREDIT or DEBIT CARD
We currently accept Visa, Mastercard, Maestro, JCB, Discover, American Express, Diners Club, Apple Pay, Google Pay, and Visa Electron. Credit card payments are secured by SSL, which encrypts all your data in transit to ensure secure online transactions.
If your credit card is registered for 3D Secure, you will be redirected to the secure confirmation page of the card issuing bank for authentication of the online payment and authorization of the transaction. You will need to enter a password to identify yourself and complete the steps as directed in order to finalize the transaction. It is in your own best interest to do this, as it helps prevent unauthorized use of your credit card without your knowledge. On successful completion of the transaction, you will receive a confirmation e-mail.
PAYMENT SECURITY
Luft-meister.com uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.
You will also notice that when you look at the URL at the top of the browser you will see that it begins with ‘HTTPS’ instead of ‘HTTP’. This means that you are in a secure mode.
Luft-meister.com is registered with Cybertrust as an authentic site. This ensures that your information is kept private between your web browser and our web server.
If your card issuer is based in the EU, you may be asked to verify your payment due to a new requirement under the second Payment Services Directive (PSD2). You’ll be directed to a dedicated page to enter further information or asked to authorize the payment using your mobile phone. Once completed, you’ll return to luft-meister.com.
Klarna
We provide Klama payment as well. When selecting this option at checkout, you will be directed to the Klarna site to complete your purchase. If the transaction is approved, you will receive an order confirmation in your email. If the credit card transaction is not approved, your order will be canceled. Please contact your bank or card provider if you have any questions about this.
Can't find the auto part you're looking for? We can help you.
Enter your VIN, OEM number, and we will find the most suitable product for you.
- Normally if the first picture show one pair product ,thus this link is one pair price.
- We have many warehouses in the United States, and we will send them to you from the nearest American warehouse.
- If you only need to transport to the United States, we are free shipping in US.
- Usually, the applicable model of our product will be written in the details below the product. If you are not sure whether your vehicle information is accurate, you can send your VIN number to me in the live chat dialog box, and when i see I will check for you the first time, if we are not reply you timely , you can also leave your email address , i will reply you via the email.
- Orders typically process within 1-3 business days (Monday-Friday) and transit time is typically 2-5 days.
- LUFT MEISTER is happy to accept returns on all merchandise within 7 days of receipt. We also accept exchange within 30 days of receipt. Sorry, shipping and handling fees are not refundable on returns. Unfortunately, without exception, LUFT MEISTER cannot accept returns on used or damaged merchandise. For additional information, please see our returns policy.
- Lucky you! To use your coupon code, add all of your glam goodies to your shopping cart and begin the checkout process. There will be a box to enter your code, then just click ”apply”. Please note that only one promotion code can be entered for a given order from LUFT MEISTER. Coupon code cannot be used on orders already placed.
- You can find me via the Live Chat Box at the lower right corner. From 9:00 a.m. to 6:00 p.m. Chinese time, if I don't reply to you in time at other times, you can email me : luftmeister2022@hotmail.com